Benefitnessnow respects your privacy and is committed to protecting your personal information. Information collected through our website, mobile applications, forms, and communication channels is used to provide fitness coaching services, customer support, scheduling, billing, account communication, appointment reminders, wellness updates, and related business operations.
We may collect personal information including your name, phone number, email address, billing information, health and fitness information voluntarily provided by you, and activity related to your use of our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, scheduling, payment processing, software platforms, and messaging providers, is permitted.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
By providing your phone number, you consent to receive text messages from Benefitnessnow related to appointments, account notifications, coaching updates, scheduling, billing, reminders, and promotional communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.
If you have any questions about this Privacy Policy, please contact us at support@benefitnessnow.com.
We retain your personal data only for as long as necessary to provide our services. Account information is retained for the duration of your active account. If you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal or tax purposes such as payment records which may be retained for up to 7 years.
You have the right to request the deletion of your personal data at any time. To submit a data deletion request, you may:
Email us at: support@benefitnessnow.com
Submit a request through the app under Settings → Account → Delete Account
We will process your request within 30 days of receipt. Please note that certain data may be retained as required by law.